Why Your CMS Is Like a Dog

We filmed this a while back, but I was reminded of it recently after coaching a couple of RSG subscribers through some difficult Web CMS re-assessments.

To be sure, I know people who think of their CMS as more of a cat: elusive, sometimes finicky, with a mind of its own. There's some truth to that too.

The broader point here is that you should look at your more advanced digital systems a bit more like sentient beings, and think about their ongoing care and feeding. And by extension, you want to consider very carefully about which breed will present a good long-term fit for you.

RSG's research can help you there. When it comes to web content and experience management platforms, we're kind of like the AKC. Try a sample of our WCM vendor evaluations, and let me know what you think.

 

Other Web Content & Experience Management posts

Sitecore, One Year Later: Progress, Wrong Center of Gravity

A year ago, Sitecore looked like a company stuck between leadership churn and reinvention theater. Today, it looks more stable, at least from the outside. Eric Stine replaced Dave O’Flanagan as CEO in May 2025, and the company’s story seems more coherent: AI-first marketing, the “agentic web,” and SitecoreAI as the new umbrella platform. It’s the expected AI pivot we’re seeing across the industry. Your mileage may vary.

On-demand Webinar: The Future of Web CMS

Web CMS platforms have been around for more than three decades now, and remain a central part of many enterprise stacks. However, this technology has become ripe for disruption as traditional channels slowly transition to more algorithmic and agentic means of experience creation and assembly.